Need to Know:
● Veterinarian-Client-Patient Relationship – If your pet needs medication, the Veterinary Board stipulates that there must be a valid veterinarian-client-patient relationship. This means that in order for us to be able to fill any prescriptions one of our veterinarians needs to have examined your animal within the past twelve (12) months. Some medications require follow-up appointments and/or lab work to help monitor the response and risks associated with the use of the medication.
● Refill Requests Timing– Most of our prescription requests will be filled within the same day but we ask that you allow 72 hours for any prescriptions to be filled to allow our team to review the request and your pet’s medical record.
● Online Pharmacy Prescriptions – Our relationship with the drug manufacturers ensures that the prescription drugs we dispense are safe and trusted. In fact, all of the major veterinary drug manufacturers maintain a strict practicing veterinary–only sales policy. These manufacturers have this policy in place because they know that veterinarians and their staff are best suited to discuss the issues relating to safety and efficacy, as well as, the side effects and risks that may be associated with your animal companion. Exactly how some of the retailers and internet pharmacies acquire your pets’ drugs is not publicized given that they circumvent the “veterinary-only” sales policies of the drug makers. Many of these companies obtain their products through diversion. Diversion, for most of these cases, involves a way for these companies to obtain the drugs from an unauthorized channel. Most diverted product is purchased from the manufacturer by unscrupulous individuals who resell to an online pharmacy to make a quick profit. Although we recognize that diversion is not necessarily illegal, we do feel it is an unethical method. Diversion eliminates the ability to know exactly how your pet’s medication has been stored or handled and whether it is an effective or even a safe product. Furthermore, products purchased through online pharmacies will null and void any manufacturer guarantees or reimbursement programs due to product failure.
Our goal again is for your pets to live happier and healthier lives and we want our clients to be informed and aware of their options. We strive to make things as convenient as possible while still upholding our medical integrity.
Please visit the link below for further information: https://www.avma.org/prescriptions-and-pharmacies-pet-owners-faq